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Version: 0.0.x

Error Events - Javascript

VideoSDK provides the error event, which informs you about any error happening during the meeting.

error​

  • This event is triggered whenever an invalid configuration is provided or server/network errors arise. In such cases, the event will trigger with a specific error code and message.
  • It is particularly useful for development-level troubleshooting during SDK integration.
  • It can be subscribed to using the meeting object.

Example​

Here is an example demonstrating the usage of the event mentioned on this page.

import { VideoSDK } from "@videosdk.live/js-sdk";

let meeting;

// Initialize Meeting
meeting = VideoSDK.initMeeting({
  // ...
});

const Constants = VideoSDK.Constants;

meeting.on("error", (data) => {
  const { code, message } = data;
});

Error Codes​

We have provided a specific constant along with the corresponding code and message in the table below.

ConstantCodeMessage
INVALID_API_KEY4001apikey provided in the token is empty or invalid, please verify it on the dashboard.
INVALID_TOKEN4002token is empty or invalid or might have expired.
INVALID_MEETING_ID4003meetingId is empty or invalid, please verify it or generate new meetingId using the API.
INVALID_PARTICIPANT_ID4004participantId is empty or invalid, it shouldn't contain any whitespaces.
DUPLICATE_PARTICIPANT4005Leaving meeting, since this participantId joined from another device.
ACCOUNT_DEACTIVATED4006It seems your account is deactivated by VideoSDK for some reason, you can reach out to us at support@videosdk.live.
ACCOUNT_DISCONTINUED4007Server will respond you with specific message.
INVALID_PERMISSIONS4008permissions provided in the token are invalid, please don't use allow_join or allow_mod with ask_join.
MAX_PARTICIPANT_REACHED4009You have reached max participant limit in a meeting.
MAX_SPEAKER_REACHED4010You have reached max speaker limit in a meeting.
START_RECORDING_FAILED4011Recording start request failed due to an unknown error.
STOP_RECORDING_FAILED4012Recording stop request failed due to an unknown error.
START_LIVESTREAM_FAILED4013Livestream start request failed due to an unknown error.
STOP_LIVESTREAM_FAILED4014Livestream stop request failed due to an unknown error.
INVALID_LIVESTREAM_CONFIG4015Livestream 'outputs' configuration provided was invalid.
START_HLS_FAILED4016HLS start request failed due to an unknown error.
STOP_HLS_FAILED4017HLS stop request failed due to an unknown error.
PREV_RECORDING_PROCESSING4018Previous recording session is being processed, please try again after few seconds!
PREV_RTMP_RECORDING_PROCESSING4019Previous RTMP recording session is being processed, please try again after few seconds!
PREV_HLS_STREAMING_PROCESSING4020Previous HLS streaming session is being processed, please try again after few seconds!
MAX_SPEAKER_LIMIT_REACHED_ON_ORGANIZATION4026You have reached max speaker limit on organization. To increase contact at support@videosdk.live".
MAX_VIEWER_LIMIT_REACHED_ON_ORGANIZATION4027You have reached max viewer limit on organization. To increase contact at support@videosdk.live".
MAX_RECORDING_LIMIT_REACHED_ON_ORGANIZATION4028You have reached max limit of recording on organization. To increase contact at support@videosdk.live.
MAX_HLS_LIMIT_REACHED_ON_ORGANIZATION4029You have reached max limit of hls on organization. To increase contact at support@videosdk.live.
MAX_LIVESTREAM_LIMIT_REACHED_ON_ORGANIZATION4030You have reached max limit of livestream on organization. To increase contact at support@videosdk.live.
START_TRANSCRIPTION_FAILED4031Transcription start request failed due to an unknown error.
STOP_TRANSCRIPTION_FAILED4032Transcription stop request failed due to an unknown error.
RECORDING_FAILED5001Recording stopped due to an unknown error.
LIVESTREAM_FAILED5002Livestream stopped due to an unknown error.
HLS_FAILED5003HLS stopped due to an unknown error.
RECORDING_DURATION_LIMIT_REACHED5004Recording has been automatically stopped by the system, due to max duration limit of 2 hours reached for a single Recording
LIVESTREAM_DURATION_LIMIT_REACHED5005Livestream has been automatically stopped by the system, due to max duration limit of 2 hours reached for a single RTMP
HLS_DURATION_LIMIT_REACHED5006Hls has been automatically stopped by the system, due to max duration limit of 2 hours reached for a single HLS
TRANSCRIPTION_FAILED5007Transcription stopped due to an unknown error.
ERROR_GET_VIDEO_MEDIA3011Your browser/Device does not support Video.
ERROR_GET_AUDIO_MEDIA3012Your browser/Device does not support Audio.
ERROR_GET_DISPLAY_MEDIA3013Your browser/Device does not support Screen Sharing.
ERROR_GET_VIDEO_MEDIA_PERMISSION_DENIED3014Video capture permission denied.
ERROR_GET_AUDIO_MEDIA_PERMISSION_DENIED3015Audio capture permission denied.
ERROR_GET_DISPLAY_MEDIA_PERMISSION_DENIED3016Screen sharing permission denied.
ERROR_CAMERA_ACCESS_DENIED_OR_DISMISSED3017Oops! It seems like camera access was denied or dismissed. To proceed, kindly grant access through your browser settings.
ERROR_MICROPHONE_ACCESS_DENIED_OR_DISMISSED3018Oops! It seems like microphone access was denied or dismissed. To proceed, kindly grant access through your browser settings.
ERROR_CAMERA_PERMISSION_DENIED_BY_OS3019Camera permission denied by OS system settings. Please check the system settings and grant permission for this browser.
ERROR_MICROPHONE_PERMISSION_DENIED_BY_OS3020Microphone permission denied by OS system settings. Please check the system settings and grant permission for this browser.
ERROR_CAMERA_NOT_FOUND3021Please ensure your camera is connected and turned on, and that the camera driver is installed and up-to-date.
ERROR_MICROPHONE_NOT_FOUND3022Please ensure your microphone is connected and turned on.
ERROR_CAMERA_IN_USE3023The camera is being used by another application. Please close any programs utilizing the camera, such as video conferencing tools, screen recording software, or other browsers. Restart your browser and attempt again.
ERROR_MICROPHONE_IN_USE3024The microphone is being used by another application. Please close any programs utilizing the microphone, such as video conferencing tools, screen recording software, or other browsers. Restart your browser and attempt again.
ERROR_CAMERA_PERMISSION_OR_AUTOPLAY_ISSUE3025It seems like there's an issue with camera permission or video autoplay, you can check out this link for details: http://tinyurl.com/autoplay-issue
ERROR_VIDEO_SOURCE_INITIATION_FAILED3026Unable to initiate video source. Please verify browser settings for video permissions.
ERROR_WEBCAM_TRACK_ENDED3027Webcam track has ended or the webcam is disconnected. Please ensure your webcam is properly connected and try restarting it.
ERROR_MICROPHONE_TRACK_ENDED3028Microphone track has ended or the microphone is disconnected. Please check your microphone connection and try again.
ERROR_INVALID_CUSTOM_VIDEO_TRACK3029The provided custom video track is invalid; reverting to the default video track. Please ensure that the video track meets the required specifications.
ERROR_INVALID_CUSTOM_AUDIO_TRACK3030The provided custom audio track is invalid; reverting to the default audio track. Please ensure that the audio track meets the required specifications.
ERROR_CUSTOM_VIDEO_TRACK_ENDED3031The provided custom video track is in an ended state. Please verify the video track's status, and try again.
ERROR_CUSTOM_AUDIO_TRACK_ENDED3032The provided custom audio track is in an ended state. Please verify the audio track's status, and try again.
ERROR_CAMERA_ACCESS_UNAVAILABLE3033Camera access unavailable: Please ensure your device is compatible and that you're on a secure website (https://).
ERROR_MICROPHONE_ACCESS_UNAVAILABLE3034Microphone access unavailable: Please ensure your device is compatible and that you're on a secure website (https://).
ERROR_ACTION_PERFORMED_BEFORE_MEETING_JOINED3035Oops! Something went wrong. The room was in a connecting state, and during that time, an action encountered an issue. Please try again after joining a meeting.

API Reference​

The API references for all the methods and events utilized in this guide are provided below.

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Last updated on by harshitbagga

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